Emotional intelligence and Stress Management at the Workplace

 

https://www.grin.com/document/540557

The desideratum of the discourse is aimed to determine stress management and emotional intelligence at the workplace. Epidemic diseases such as Corona has poised a lot of global discombobulation political, socially, economically and legally. Variables such as burnout, emotional intelligence and job dissatisfaction on the secretaries of the International University of Management (IUM) were also explored.  The specific predicament is that secretaries at the International University of Management (IUM) faced stress and job burnout because they are overloaded with work and no skills development taking place within the working environment. It can be concluded that there were different symptoms regarding psychosomatic factors in male—moreover, female, especially those infected and affected with epidemics. Headache was found in more percentages which lead to stress to secretaries. Some more problems also observed were ulcers, tachycardia, high blood pressure and sleep problem. These all factors lead to stress symptoms which affect all the participants. High blood pressure, headache and sleep problems were mainly observed during examination days. Students were scared about the studies during exam days which results in severe stresses among them. The researchers observed that there were variables in the results of stress among male and females. Headaches were found to be often in male, but its percentage was found to be higher in females. Similarly, blood pressures also occur in much higher in females than males by 10%.In the case of males, very often, the researcher observed that it was due to poor sleep pattern, depression, heart diseases, constipation, low self-confidence and indigestions. We discovered that 68% are extremely and highly  worried of the destructive  effects of the pandemic of mass destruction. 0% of the people surveyed have extremely low anxiety on the pandemic. A stress prevention strategy coupled with coping strategies such as the employment of Wellness programmes, breathing, peer support, counselling, religion, exercising, encouraging holiday to the beach and meditation to be employed by Secretaries. Cognitive coping and active coping strategies can be encouraged to Secretaries.